Legal & Security

1. Information We Collect & How It Is Used

We do not sell, rent, or trade your personal information to third parties. Ever.

Customer Support Chat (Lucy): When you interact with our AI support assistant, your messages are processed in real-time to answer your questions and provide step-by-step guidance.

Third-Party Processing: Our chat service is powered by OpenAI's secure API. Data processed through this service is strictly used to answer your inquiries and is never used to train public AI models.

2. Sensitive Health & Personal Information

Our assistant is designed exclusively to help you use our temporary dental products safely. Please do not share sensitive personal health records, medical history, or payment details in the chat window.

3. Data Retention & Protection

We implement industry-standard security practices to safeguard your interactions. Support logs are retained temporarily for quality control, safety monitoring, and customer assistance before being automatically cleared.